Workplace & IT Infrastructure
Maintain servers, networks, hardware and connectivity, including power backup uptime.
Track and forecast all company assets issue, recover, quality-check, and courier them safely.
Coordinate in-office arrangements for clients visiting HQ.
Vendor, Policy & Compliance
Manage vendor relationships, negotiate contracts, and monitor SLAs.
Frame, review and edit internal policies to keep the business audit-ready for third-party vendor audits.
Employee Travel & Transport Safety
Book and manage flights, trains, cabs and well-reviewed hotels for employee travel.
Track shift-wise cab service, daily kilometres and employee movement; coordinate with drivers.
Ensure employee safety at all times during official commute and travel.
Employee Wellbeing & Support
Manage staff insurance additions/deletions, claims,
and hospitalisation coordination.
Extract and circulate daily biometric attendance reports.
Plan the annual celebration calendar and its budget.
Reporting & Management Communication
Turn operational data into reports, insights and a monthly managed-services presentation for leadership.
Keep management proactively informed on operational status and emerging issues
People, Risk & Financial Stewardship
Support hiring sourcing, screening, technical interviews and lead recent-joiner orientation.
Build and manage the operations budget; find cost-saving prospects.
Spot operational risks early and prepare mitigation plans before they become problems.