We are on the lookout for an energetic Manager to join our amazing team at EXL IT service management in Pune.
Growing your career as a Full Time Manager is a fantastic prospect to develop excellent skills.
If you are solid in presentation, problem-solving and have the right mindset for the job, then apply for the position of Manager at EXL IT service management today!

Position
Manager

Role Description
Provide ground level assessment and recommendations on processes with respect to process re-engineering
Extensive interaction with business users, senior management and IT personnel
Lead client engagements, ensuring consistent service delivery
Create account strategies to maximize client satisfaction, business impact, employee engagement and human capital development
Conduct quarterly and annual appraisals for Assistant Managers / Lead Assistant Managers (LAMs) based on evaluation of metrics performance and of non-metrics based parameters and develop corresponding action plans. Provide periodic feedback and coaching





Qualifications and Experience
Minimum 15 years of education with a graduation degree/diploma or equivalent
Minimum three years of relevant work experience

Key Minimum Skills
Demonstrate experience and capability to manage projects independently
Strong people management and leadership skills
Capability to conduct an appraisal discussion and assess different levels of performance and potential
Excellent written and verbal communications skills
Appreciation of the domain needs of the process and its key drivers
Reasonable level of business perspective regarding the internal functioning of BPO (business process outsourcing) and Supplier's organization
Good networking capability and client facing skills

Benefits of working as a Manager in Pune:

● Company offers excellent benefits
● Opportunities to grow
● Advantageous package

📌 Manager Hiring Immediately Pune (India)
🏢 Important Business
📍 India