You will be responsible for assisting customers with repayment guidance, explaining loan terms,
and resolving queries in a skilled and empathetic manner.
Key Responsibilities -
• Communicate loan details such as due dates, repayment amounts, interest/charges, etc.
• Guide customers on available payment modes and how to make payments.
• Resolve customer queries related to loan disbursal and repayments.
• Maintain explicit, polite, and effective communication during calls.
Required Skills & Qualifications
• Any full -time Undergraduate Degree
• Prior calling experience is an added advantage
• Robust verbal and written communication skills
• Ability to handle customer interactions with patience and clarity
• Must be proficient in English and Hindi
📌 Collection Specialist Bengaluru
🏢 Important Company of the Sector
📍 Bengaluru
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