Key Responsibilities
Manage day-to-day operations of the eye hospital/centre.
Drive revenue growth and achieve monthly and annual business targets.
Own the centre's P&L; (Profit & Loss) and monitor profitability.
Lead and supervise front office, billing, optometry, nursing, and support staff.
Ensure high standards of patient experience and customer satisfaction.
Monitor OPD/IPD flow, surgery scheduling, and operational efficiency.
Maintain compliance with NABH standards, company SOPs, and statutory requirements.
Coordinate with consultants and doctors for smooth clinical operations.
Analyze MIS reports, KPIs, and operational metrics.
Handle vendor management, inventory, and cost optimization.
Recruit, train, and mentor staff while managing performance.
Required Skills
Hospital or healthcare operations management
Team leadership and people management
Revenue generation and business development
Robust communication and problem-solving skills
Budgeting, P&L; management, and MIS reporting
Customer relationship management
Knowledge of quality standards and compliance
Preferred Qualifications
MBA in Hospital Administration, Healthcare Management, or Marketing/Operations (preferred)
Bachelor's degree in a relevant field
5–10 years of experience in hospital, healthcare, diagnostics, or retail operations, with leadership experience
📌 Center Manager Telangana (India)
🏢 Centre for Sight
📍 India
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