To manage shareholder interactions, resolve grievances, support IEPF-related matters, and maintain statutory, property, and land records in a systematic and compliant manner.
Key Responsibilities
Handle shareholder queries, grievances, and correspondence through calls, emails, and meetings.
Coordinate with Registrar & Transfer Agent (RTA) for timely resolution of shareholder concerns.
Maintain trackers and records of shareholder communications and grievance status.
Support IEPF-related compliances, claims processing, and shareholder coordination.
Liaise with shareholders, RTA, and regulatory authorities for statutory shareholder matters.
Maintain and update a centralized repository of statutory records, land records, and property documents.
Ensure proper indexing, digitization, archiving, and retrieval of records.
Safeguard title deeds and support online record management.
Assist during audits, due diligence exercises, and internal reviews.
Support shareholder-related compliance activities and documentation.
Drive digitization initiatives, record controls, and knowledge continuity practices.