We are hiring a remarkable Customer Development Manager to join our all-star team at DHL Group in Maharashtra.
Growing your career as a Full Time Customer Development Manager is a fantastic opportunity to develop relevant skills.
If you are strong in decision-making, project management and have the right experience for the job, then apply for the position of Customer Development Manager at DHL Group today!
Customer Development Manager
To lead and manage all aspects of identified DSC strategic accounts . To lead the continued growth of the strategic accounts through new business acquisitions. To support the development of current business opportunities and to ensure that DSC is capable of growing in scale and complexity to meet our customer’s requirements. To deliver significant change management solutions, and ongoing change culture. Responsible for assessing, clarifying and validating customer needs on a regular basis.To ensure DSC complies with legal requirements for its operations. 1. Grow the business within current key strategic clients,
new services for existing clients and increase share of wallet. 2. SPOC for customers on all strategic and tactical requirements. 3. Ensure service levels are met in line with contractual commitments. 4. Drives Net growth by winning additional and retaining existing business and diligently coordinates related processes (O2D) 5. Investigate and review key customers supply chain needs and identify where DSC can best apply value. 6. Builds extensive network within customers organization and demonstrates the value we have delivered. 7. Monitors operational performances and jumps in when customer satisfaction is at risk; upholds communication matrix and escalates decisively if required. 8. Schedule, prepare and facilitate regular leadership meeting with customer
Advantages of working as a Customer Development Manager in Maharashtra: