02 Aug
|
Important Group
|
New Delhi
02 Aug
Important Group
New Delhi
Role Summary
As an Admission Counsellor for NMIMS, you will be responsible for converting leads into enrolments for NMIMS’s online MBA and BBA programs.
Engage with prospective students over phone, email, and digital channels; understand their needs; and counsel them – with the goal of guiding them to select NMIMS’s offerings.
-Be involved in pipeline management, reporting, coordination with university teams, and continuous improvement of the counselling process.
This is a mid-level role (1–3 years of experience required), demanding robust sales acumen, consultative counselling skills, and result orientation.
Key Responsibilities
Engage prospective students via inbound/outbound calls, WhatsApp, emails, and other channels to counsel them on NMIMS online MBA / BBA programs
Qualify leads based on eligibility, need, timeline, and readiness
Fully explain program structure, curriculum, faculty, fee structure, admission process, placement support, ROI, etc.
Address objections, provide clarity, and build trust
Maintain regular follow-ups and manage lead nurturing until conversion
Achieve monthly / quarterly enrolment / revenue targets
Use and update CRM rigorously (lead status, notes, follow-ups, disposition)
Generate reports and dashboards to track performance, conversion rates, drop-offs, etc.
Liaise with NMIMS’s admissions / academic / operations team for documentation, approvals, queries, and escalations
Suggest process improvements to enhance conversion rates and student experience
📌 Admission Counselor New Delhi
🏢 Important Group
📍 New Delhi