Job Title : Apprentice
Department : Commercial
Sub Department : Sales Support - EXIM
Reporting : Zonal Sales Support Supervisor / Manager
Role Summary:
Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.
Core Responsibilities:
Support to outside sales / Inside Sales for Rates filing.
Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales.
File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
Follow up with the customers for booking (Quotation follow-up)
Contact with Pricers on Freight and DDSM claims
Act as Complete Backup for Outside Sales / Inside Sales linked.
Respond to Sales Leads assigned.
Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS,
intermodal, CEVA)
Promote - SPOTON - Digital Products - Act as Support to customers on All SPOTON related commercial queries.
Handle Digitalized Customers - SPOTON queries
Handle rate disputes of customers and RFI Closure
Key Performance Indicators:
Need to respond to All sales leads assigned within 14 days
All target quotations to be followed up within maximum 48 hours of sending with Pricers.
Qualifications and Skill Sets:
Minimum graduate.
Valuable written and verbal communication skills.
MS office skills.
Go-getter and pro-active approach.
Valuable analysis skills.