02 Aug
|
Important Group
|
India
02 Aug
Important Group
India
We are looking to hire a capable Customer Support Executive to join our energetic team at Company Name in Noida.
Growing your career as a Full Time Customer Support Executive is a terrific opportunity to develop practical skills.
If you are strong in people management, communication and have the right experience for the job, then apply for the position of Customer Support Executive at Company Name today!
Job Details
Hiring for Customer support executive-
Requirements -
1- Candidates should be flexible in working from office
2- Candidates should be open to work 24*7 shift ( Night Shift)
3- Candidates should be flexible in working 6 days a week ( Rotational shift timing )
Responsibilities:
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate,
valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Required skills:
Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality
Perks of working as a Customer Support Executive in Noida:
● Company offers outstanding benefits
● Company offers career progression opportunities
● Advantageous package
📌 Customer Support Executive Hiring Immediately Noida (India)
🏢 Important Group
📍 India