Job Summary

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam RD Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

Responsibilities
Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads;
Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services;
Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden;
Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets;
Partner with SRE, RD, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations;

Technologies we work with
Elastic Stack - Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
Azure Kubernetes Service (AKS), Azure Container Apps, VMs




Azure Security - Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
Infrastructure as Code - Azure Bicep, Terraform, or Pulumi
CI/CD - Azure DevOps, GitHub Actions
ITSM tooling - ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)

What You'll Bring
5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
Solid understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
Experience with incident response in production cloud settings, including runbook development and post-incident review
Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)
Robust scripting skills in Bash, Python, or PowerShell
Ability to work cross-functionally with SRE, product, and customer-facing support teams;

Bonus Skills
Familiarity with Veeam Data Platform products;

📌 Senior Platform Engineer Cloud Workloads Maharashtra
🏢 Veeam Software
📍 Maharashtra