We are searching for a motivated International Customer Service Representative - Voice to join our diverse team at WHITE HORSE MANPOWER CONSULTANCY (P) LTD in Bangalore.
Growing your career as a Full Time International Customer Service Representative - Voice is an amazing chance to develop practical skills.
If you are robust in communication, presentation and have the right personality for the job, then apply for the position of International Customer Service Representative - Voice at WHITE HORSE MANPOWER CONSULTANCY (P) LTD today!
Job Role Description:
Customer Support for telecom, retail and banking, insurance segment.
Maintain the reports accurate.
Involved in Providing Email and chat Customer support to External End Users and External Commercial Account End Users 4G network support across India.
Handling emails / chats resolving technical and customer service issues for telecom process.
Proficient in Connectivity telecom issues and customer service.
Proficient in Understanding of Customer product and support.
- Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Benefits of working as a International Customer Service Representative - Voice in Bangalore: