Position: Customer Support

Job Description:

We are looking for a Customer Support who is fluent in a English language to join our team in Noida. The ideal candidate will be responsible for handling customer inquiries and providing support in their native language. The role requires excellent communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment.

Key Responsibilities:
Responding to customer inquiries and resolving their issues in a timely and professional manner
Providing support and assistance to customers in their native language
Building solid relationships with customers to ensure their satisfaction and loyalty
Collaborating with other departments to address customer concerns and improve overall customer experience
Maintaining accurate records of customer interactions and transactions
Identifying and escalating complex issues to the appropriate departments for resolution
Staying updated on company products, services, and policies to provide accurate information to customers
Meeting or exceeding customer service goals and targets set by the company
Excellent communication skills, both verbal and written




Prior experience in customer service or a similar role is preferred
Strong problem-solving and decision-making skills
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously
Customer-centric mindset with a strong focus on providing excellent service
Proficiency in using computers and various software applications
Willingness to work in rotational shifts, including weekends and holidays
Minimum education qualification of a Graduate (In Any stream)

Shifts:

-For Male 24*7 (Last shift 4 pm to 1 am) for Females 6 am to 8 pm (Any 9 hours window) No transport during odd hours shifts

Benefits:
Market-competitive salary package
Comprehensive training and development programs
Friendly and supportive work setting
Opportunities for growth and advancement within the company

If you are a fluent speaker of a regional language and possess excellent customer service skills, we would love to have you on our team. Apply now and join us in providing top-notch services to our clients.

📌 Customer Support Delhi
🏢 Nameless
📍 Delhi