Job Brief:
The successful applicant will provide a high level of technical support to external customers while working under minimalsupervision. The focus will be to provide on- site installation, validation and commissioning of Our Products like RadioRemote Controls and Customized products.The position will also include duties related to service coordination, customertechnical support and cross-functional team member support, field application gathering and cross functional sales.
Responsibilities:
Provide in office installation, validation and commissioning of instruments
Perform hands-on in office troubleshooting, service and repairs
Provide high level technical support to external customers at their location
Provide in office training to the customers
Interface with cross functional work teams such as field applications, customer support/services, product
management, manufacturing and marketing/sales
Develop Service technical documentation
Create and maintain service information in the company enterprise database




Timely and professionally handle field service calls and issues arising from the field service visits, triage
with field applications scientists as appropriate
Timely complete and submit all required paperwork
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
other duties commensurate with the capabilities of a Field Service Engineer
Should Know to understand the Electrical Diagrams
Minimum requirements
Fresher Diploma equivalent technical qualifications in electrical.
Working knowledge of MS Office, Excel .
Working knowledge and ability to test and troubleshoot electrical analog and digital circuits .
Knowledge in Communications or Wireless Communication.
Travel: Approximately 50%, around India, Fearless to work in height
We preferred the candidates In and Around Chennai.

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📌 Technical Service Engineer Chennai
🏢 Recognized
📍 Chennai