Key Responsibilities
Manage Day-to-Day Operations: Oversee processing of cybersecurity Issues, Remediation Plans, and Policy Exceptions in ServiceNow IRM, ensuring timely closure and compliance.
Team Leadership: Lead and mentor a small team in India, including two existing resources focused on exceptions.
Global Collaboration: Partner with the U.S.-based team to deliver seamless global support and enable follow-the-sun coverage.
Process Excellence: Drive continuous improvement in issue and exception workflows.
Risk Mitigation: Collaborate with cross-functional teams to drive resolution of issues over risk acceptance, fostering a culture of proactive risk management and remediation.
Qualifications
Bachelor’s degree in information security, Computer Science, or a related discipline, or equivalent combination of education and qualified experience.
3+ years in cybersecurity risk management or governance roles.
1+ years of people management experience, preferably in a global or matrixed workplace.
Hands-on experience with ServiceNow IRM or similar GRC platforms.
Strong understanding of cybersecurity frameworks and risk management principles.
Preferred Qualifications
Experience managing policy exceptions and remediation plans in large enterprises.
Familiarity with regulatory compliance standards (ISO 27001, NIST, GDPR).
Certifications such as CISM, CISSP, or CRISC are a plus.
Why Join Us
Prospect to build and lead a critical function supporting global cybersecurity operations.
Work in a collaborative environment with a focus on innovation and continuous improvement.
Play a key role in reducing operational risk and enabling business resilience.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Information Risk & Quality Assurance
DIVISION:
BTS Business Technology Services
LOCATION:
India > Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 25 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)