Location: Surat, India (Remote or On-site)
Work Hours: Must be available to work in USA-Pacific Standard Time (PST) hours
Salary: Starting from ₹15,000/month (10% higher for Spanish-speaking candidates)
Experience Level: Entry-level (Leasing experience is a plus)

Job Summary:

We are hiring a motivated and articulate Call Center Leasing Agent to support our U.S.-based property management operations. This role involves handling inbound calls from prospective and current tenants, creating work orders, and providing exceptional customer service. Solid English communication skills are essential, and an American accent is preferred. Spanish language proficiency is a plus and will be rewarded with a 10% salary premium.

Key Responsibilities:
Answer inbound calls from tenants and prospects in a professional and friendly manner
Create and manage work orders in the system based on tenant requests
Provide accurate information about property availability, leasing terms, and amenities




Document all interactions and follow up as needed
Collaborate with the U.S. leasing team to ensure seamless communication
Maintain a high level of customer satisfaction and service quality

Qualifications:
Excellent spoken and written English; American accent preferred
Spanish language skills are a robust advantage
Having Yardi CRM experience is an advantage
Prior experience in leasing or property management is a plus
Comfortable working night shifts aligned with PST hours
Strong organizational and multitasking abilities
Basic computer proficiency and familiarity with CRM tools

Equal Opportunity Statement
Friendly Franchisees Corporation is proud to be an Equal Prospect Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

📌 Call Centre Leasing Agent Surat, Gujarat, India
🏢 Recognized
📍 Surat