Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create cutting-edge, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging cooperative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description





 Responsible for receiving and processing customer orders accurately and efficiently ensure orders are entered onto the company's system in a timely and accurate manner Liasing with Customer on day to day basis through emails ensuring that customers receive their orders promptly Meeting the KPI's  Highlight any key exceptions or severe alerts Produce reports as and when required Interact with internal / external stakeholders Should be able to identify process gaps and highlight the risks to stakeholders Contribute to process improvements responsible for receiving and processing customer orders accurately and efficiently Identify process improvement prospects and implement the solutions

Qualifications

Bachelors

📌 Senior Associate Operations Chennai
🏢 Important Company of the Sector
📍 Chennai