Job Responsibilities

Voice Support for a FINTECH Co. Operations; DRA [Debt Recovery Agent] Certified Telecallers; Without DRA - Freshers & Experienced up to 2 Yrs can also apply:
Manage a large number of Inbound and Outbound calls in a timely manner
Follow Call Center Scripts when handling different calls/issues
Identifying customer needs, clarify information, research every issue and provide relevant solutions to the customers
Maintain regular follow-up with Customer till closure of Overdue Accounts

What do you get:
Very Valuable Learning Prospect to understand and work in Banking & Global Delinquency Processes;
Freshers or Callers (< 2 Yr Exp with NO DRA) shall be supported with Banking Certification [IIBF DRA];
Minimum Salary (Fresher) of Rs.10000/- + Additional Performance Bonus of up to Rs.5000/-;

Skills Required

Requirements:




DRA [Debt Recovery Agent] Certified Candidates
If NO DRA CERTIFICATE - Only Freshers & Callers up to 2 Year Experience in Voice Process may apply
Candidates fluent in more than three languages will have added advantage;
Candidates fluent in Kannada or Tamil along with English will have a preference / added advantage.
Articulate & Robust Phone & Verbal communication skills along with active listening skills
Fair Knowledge of Banking Products
Customer Focus and Adaptability to different personality types
Ability to multi-task, set priorities and manage time efficiently
Any Graduation Degree

APPLY

📌 Telecaller Freshers Or Dra Certified < 2 Years Hyderabad
🏢 Nameless
📍 Hyderabad