The CRE is responsible for contacting prospective and existing customers to generate enquiries, schedule showroom visits and test drives, follow up on sales leads, maintain customer records, and support the sales team in achieving business targets. The role requires excellent communication skills, a customer-focused approach, and the ability to build positive relationships over the phone.

Key Responsibilities

- Make outbound calls to prospective and existing customers as per the daily calling plan.
- Attend inbound calls and respond to customer enquiries promptly and professionally.
- Generate sales enquiries and schedule showroom visits and test drives.
- Follow up with customers regarding quotations, bookings, vehicle deliveries, and pending enquiries.
- Update and maintain customer information accurately in the CRM system.




- Allocate qualified leads to the respective Sales Executive.
- Conduct reminder calls for vehicle servicing, insurance renewal, exchange offers, and promotional campaigns.
- Perform post-delivery and customer satisfaction follow-up calls.
- Record customer feedback and escalate complaints to the concerned department for resolution.
- Achieve daily call targets and follow-up targets assigned by the management.
- Prepare daily, weekly, and monthly calling reports.
- Ensure proper documentation and confidentiality of customer information.
- Coordinate with Sales, Service, Finance, and Insurance teams to provide seamless customer support.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 SRIVARI HONDA AUTOMOTIVE (P
📍 India