Key Responsibilities:
Manage Daily Salon Operations - Oversee the smooth day-to-day functioning of the salon.
Ensure high standards of hygiene, cleanliness, and customer experience.
Appointment & Schedule Management - Manage client appointments efficiently.
Coordinate staff schedules to ensure maximum productivity and minimum waiting time.
Team Management & Performance - Supervise, guide, and motivate the salon team.
Monitor daily, weekly, and monthly targets and encourage the team to achieve sales and service goals.
Conduct regular team briefings and maintain a positive work workplace.
Customer Relationship Management - Build robust relationships with clients by delivering exceptional customer service.
Handle customer queries, complaints, and feedback professionally to ensure complete customer satisfaction.
Encourage repeat visits and client loyalty.
Google Reviews & Customer Feedback
Motivate clients to leave positive Google reviews after their visit.
Train and encourage staff to consistently request genuine Google reviews from satisfied customers.
Monitor online ratings and respond to customer feedback when required.
Upselling & Retail Sales - Recommend suitable salon services, memberships, and retail products based on client needs.
Drive sales through effective upselling and cross-selling while maintaining customer trust.
Inventory Management - Monitor stock levels of salon products and consumables.
Place inventory orders on time to avoid shortages.
Maintain inventory records and minimize wastage.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Salon Manager Kandivali (India)
🏢 Tangerine X Unisex Salon
📍 India
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