We are looking for an experienced, student-focused Senior Program Counselor to support postgraduate program admissions. This role involves guiding prospective students through the entire admissions journey while delivering a high-quality counselling experience aligned with academic excellence and career outcomes.
Key Responsibilities
Student Counselling & Enrolment
Counsel prospective postgraduate applicants through calls, virtual sessions, and in-person interactions.
Understand student goals and recommend the most suitable academic programs.
Clearly communicate program structure, curriculum, faculty expertise, fees, scholarships, and career prospects.
Drive application completion and achieve enrolment targets through consultative counselling.
Admissions Process Management
Manage the full admissions lifecycle from initial enquiry to final enrolment.
Ensure timely follow-ups for documentation, payments, and application milestones.
Coordinate interviews, assessments, and selection processes.
Maintain accurate and up-to-date records in CRM and admissions systems.
Stakeholder & Student Coordination
Collaborate with academic, finance, and operations teams to ensure smooth admissions and onboarding.
Support student orientation and transition into programs.
Address queries from applicants and parents with professionalism and clarity.
Key Skills & Competencies
Robust student-first counselling mindset with a consultative approach.
Target-driven with a focus on ethical and transparent sales practices.
Excellent follow-up, objection-handling, and relationship management skills.
High levels of professionalism, empathy, and integrity.
What the Role Offers
Competitive compensation with performance-based incentives.
Exposure to a premium postgraduate education workplace.
Growth prospects within a rapidly scaling academic institution.
Skills
Sales · B2C Sales · New Business Development · Education / Ed-Tech Sales
📌 Senior Program Counselor Mumbai
🏢 Important Group
📍 Mumbai
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