BN Clinic 19 is committed to providing exceptional patient care through professional medical services and a patient-centric approach. We are looking for a courteous, organized, and proactive Front Office Executive to be the first point of contact for our patients and visitors.

Key Responsibilities
Welcome patients and visitors in a warm and skilled manner.
Manage patient registration, appointments, and follow-up scheduling.
Handle incoming phone calls, emails, and general inquiries.
Maintain accurate patient records while ensuring confidentiality.
Coordinate with doctors, nursing staff, and other departments for smooth patient flow.
Assist patients with billing, payments, invoices, and receipt generation.
Verify patient documents and update information in the clinic management system.
Maintain the reception area in a clean, organized, and qualified manner.
Manage daily reports, registers, and front office documentation.
Handle patient feedback and escalate concerns to the appropriate authority when required.
Support administrative tasks as assigned by the management.

Eligibility




Graduate in any discipline (preferred).
Minimum 1–2 years of experience as a Front Office Executive, Receptionist, or Customer Service Executive in a hospital, clinic, or healthcare setting.
Freshers with excellent communication skills may also apply.

Required Skills
Excellent verbal and written communication skills in English, Hindi, and Bengali.
Professional appearance and positive attitude.
Strong interpersonal and customer service skills.
Good knowledge of MS Office (Word, Excel, Outlook).
Ability to multitask and work efficiently in a fast-paced environment.
Solid organizational and time management skills.
Basic knowledge of billing and appointment management software is an added advantage.

Working Hours
Full-time
Rotational shifts (if applicable)
Weekly off as per clinic policy

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
Flexible schedule
Paid sick time
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Kolkata (India)
🏢 B N Clinic19
📍 India