Manager – Diamond Division (Retail)

Experience: 5–10 Years
Industry: Jewellery Retail – Diamond Division
Employment Type: Full time

Job Summary

We are seeking an experienced and customer-focused Manager – Diamond Division to lead our diamond showroom operations. The ideal candidate will be responsible for driving sales, managing the showroom team, delivering exceptional customer experiences, and ensuring smooth day-to-day operations while achieving business targets.

Key Responsibilities
Drive diamond jewellery sales and achieve monthly and annual revenue targets.
Lead, mentor, and motivate the Diamond Division sales team to maximize performance.
Deliver an exceptional customer experience by providing expert guidance on diamond jewellery, certifications, and product features.
Manage showroom operations, billing, inventory, stock movement, and display standards.
Ensure effective visual merchandising to enhance customer engagement and sales.
Monitor sales performance, analyze KPIs, and implement strategies to improve business results.
Handle customer queries, concerns,



and escalations professionally to ensure customer satisfaction.
Coordinate with merchandising, inventory, and support teams for seamless showroom operations.
Ensure compliance with company policies, operational procedures, and quality standards.
Prepare daily, weekly, and monthly sales and performance reports.

Preferred Candidate Profile
5–10 years of experience in the Jewellery Retail Industry, preferably in the Diamond Division.
Strong knowledge of diamond jewellery, diamond grading, certifications (IGI/GIA), and retail operations.
Proven ability to achieve sales targets and lead high-performing teams.
Excellent communication, leadership, negotiation, and customer relationship management skills.
Solid analytical and decision-making abilities.
Customer-focused, target-driven, and passionate about luxury retail.
Willing to work adaptable retail hours, including weekends and holidays.

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Manager Diamond Chennai (India)
🏢 Thangamayil Jewellery
📍 India