We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) with 3 to 5 years of experience in handling client relationships, customer support, and service coordination. The ideal candidate should possess excellent communication skills, problem-solving abilities, and the capability to maintain long-term customer satisfaction and engagement.

Key Responsibilities:
Build and maintain solid relationships with existing and potential customers.
Handle customer queries, complaints, and escalations professionally.
Coordinate with internal departments to ensure timely resolution of customer concerns.
Follow up with clients regarding services, feedback, and support requirements.
Maintain customer databases and interaction records accurately.
Ensure high levels of customer satisfaction and retention.
Conduct regular customer engagement activities and feedback collection.




Assist in onboarding new clients and explaining company services/processes.
Prepare customer service reports and performance updates.
Support sales and business teams in customer communication and relationship management.

Required Skills:
Excellent verbal and written communication skills.
Robust interpersonal and relationship-building abilities.
Good problem-solving and conflict-resolution skills.
Ability to handle multiple customers and priorities simultaneously.
Proficiency in MS Office and CRM software.
Solid follow-up and coordination skills.
Professional attitude and customer-oriented mindset.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Guwahati
🏢 M/S Agni Services
📍 Guwahati