Mesa is a startup-focused business education institution built for people who want to build, not just study. We run the PG Startup Leadership Program, the UG Business & Entrepreneurship program, and are launching our newest offering, PGP Forge. As we scale into our next phase of growth - welcoming our biggest cohort yet - we're looking to strengthen the team that keeps everything running: Operations.
About the Role
We're hiring a Head of Operations to lead and build out our Operations function from the ground up. This role sits at the center of everything that happens at Mesa - programs, events, faculty and vendor coordination, and the day-to-day work that keeps a growing institution running smoothly. You'll own the systems, the processes, and the people that make it all happen.
What You'll Do
Design and implement solid processes and SOPs across programs, events, and day-to-day operations
Manage stakeholder relationships end-to-end - team members, faculty, speakers, vendors, and partners
Lead and grow a team of 10+ people across multiple functions
Adapt quickly to last-minute changes in schedules, conflicts, and plans without compromising the experience
Bring a data-first approach to problem-solving and decision-making
Build the operational backbone to support Mesa's next phase of growth
What We're Looking For
5+ years of experience running complex, on-ground operations, ideally in a startup workplace
Proven experience managing a team of 10+ people across multiple functions
A solid track record of building operational systems and processes from scratch
Excellent stakeholder management skills, with the ability to work across internal and external groups
A data-first mindset for problem-solving and decision-making
Nice to Have
Candidates with a background in the Indian Armed Forces transitioning into the startup ecosystem are especially encouraged to apply - many of the skills built there translate strongly into this role.
📌 Head Of Operations Bengaluru (India)
🏢 Mesa School of Business
📍 India
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