Chennai, Tamil Nadu
Job Summary
Manage incident, problem, and change processes aligned with ITSM practices.
Monitor platform health, troubleshoot issues, and ensure SLA adherence.
Drive continuous improvement using operational analytics and automation.
Key Skills: ITSM tools (ServiceNow), monitoring (Dynatrace/Splunk), scripting, root cause analysis, cloud operations.
Key Responsibilities
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📌 Support Lead It Operations Chennai (India)
🏢 HCLTech
📍 India