Open Positions:- 1

Work Location:- NCR & Mumbai

Work Timings:- Between 9 AM to 10:30 PM (8 hours shift)

Note:- The individual will undergo training in Ahmedabad for the initial 15-20 days

Responsibilities:

- Responsible for the expansion of the account in terms of provisioning solutions. This needs to further lead to an increase in revenue:

- Ensure SAM shows value addition and needle movement in the Client’s KPIs/goals/problem area by the ongoing delivery of solutions/services
- SAM should identify opportunities in the existing account which can be an upsell/cross-sell and close the prospect in terms of sales with the existing client
- Able to connect the client’s problems/KPIs to our offerings
- Probe CMO’s strategic problem through discovery meeting
- Ability to create solution presentations aligned with client’s strategic challenges
- Ability to make customers agree to the proposed solution and inspire them to change their behavior
- Build client and partner relationships:

- Navigate the client’s internal hierarchy to generate superior relationships & influence & ensure each SAM reaches out to the different POCs
- Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies




- Be a client’s partner to provide the client’s perspective to the delivery team to drive value to the customer in sync-ups:

- Ensure we add value in account reviews by showing client value in our solutions/services, addressing the points covered in the last meeting utilizing the customer time for value addition, and not stating the obvious
- Be gilding light to the internal delivery team to provide them with perspective of the client’s key goals
- Manage effective Project Management practices for internal & external stakeholders:

- Drive consolidation of different activities that are going in parallel to thread them into a singular project
- Set client’s expectations for the project’s timeline, outcome and good or bad results a given project can lead to
- Alert client if time and resources can drive project to failure
- Ensure that billability is as per the scope of work and so is the collection as per contracts
- Ability to understand project risk and translate it to the delivery team with suggestions to mitigate it

Candidate Profile:

Experience:

- 2-5 yrs. of relevant experience

Qualification:

- Any Graduate/Any Post-Graduate

📌 Account Manager (India)
🏢 Geekay Infotech
📍 India