We are looking for a Training & Adoption Engineer to play a critical role in how recent technology is introduced, adopted, and successfully used across our global end-user environment.
This role sits at the intersection of technology, user experience, and change enablement. You will ensure employees understand and confidently use recent software, hardware, and endpoint technologies.
Key Responsibilities
Design and deliver training for end-user software, hardware, and platforms
Translate technical solutions into explicit end-user guidance
Partner with engineering teams during launches and rollouts
Build scalable training assets and documentation
Measure adoption and improve enablement strategies
Qualifications
Required:
Experience in technical training or adoption roles
Understanding of Windows and/or macOS environments
Strong communication and collaboration skills
Nice to Have:
Experience with OCM
EUX or IT operations background
Why This Role Matters
This role ensures technology investments deliver value by driving adoption, reducing support issues, and improving employee experience.
📌 Analyst It Operations Training & Adoption Hyderabad
🏢 Mattel
📍 Hyderabad
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