Typical CRM roles and responsibilities include:
Lead Management: Capture leads from websites, ads, referrals, and walk-ins, then assign them to sales agents.
Customer Follow-up: Call, email, or message prospects regularly and record every interaction.
Data Management: Maintain accurate customer information, preferences, budgets, and communication history in the CRM system.
Site Visit Coordination: Schedule and confirm property visits with prospective buyers.
Sales Pipeline Tracking: Monitor each lead's stage, from inquiry to booking and final sale.
Customer Support: Address customer questions, complaints, and requests promptly.
Reporting: Generate reports on leads, conversions, sales performance, and follow-up activities.
Post-Sales Relationship Management:



Stay in touch with customers after the sale for documentation, handover, referrals, and repeat business.
Coordination: Work closely with sales, marketing, legal, and finance teams to ensure a smooth customer experience.

Skills commonly required
Robust communication and interpersonal skills
Customer service orientation
Knowledge of CRM software (such as Salesforce CRM, HubSpot CRM, or Zoho CRM)
Organization and time management
Basic sales and negotiation skills
Data entry and reporting

Pay: From ₹25,000.00 per month

Work Location: In person

📌 Real Estate Crm Btm Layout (India)
🏢 Zorba Estates
📍 India