02 Aug
|
Prime Minds Consulting Private
|
Bengaluru
02 Aug
Prime Minds Consulting Private
Bengaluru
We are looking for a Customer Support Desk Executive to assist candidates who contact the support desk with queries or issues. The executive will assess each candidate’s concern, provide the appropriate solution, and ensure the issue is resolved effectively. Training will be provided to help understand the support process and problem-solving approach.
Key Responsibilities
Attend calls, emails, or messages from candidates seeking support.
Assess and understand the candidate’s issue or query.
Provide accurate guidance and solutions to resolve the problem.
Escalate complex issues to the concerned team when required.
Maintain proper records of candidate interactions and resolutions.
Ensure candidates receive timely and qualified support.
Training and Support
Training will be provided on the support process,
Pay: ₹10,838.00 - ₹15,947.85 per month
Work Location: In person
📌 Customer Support Representative Bengaluru
🏢 Prime Minds Consulting Private
📍 Bengaluru