Job Summary:
Oversee immigration operations, manage team performance, and ensure accurate, compliant, and timely processing of visa applications while maintaining high client satisfaction.
Key Responsibilities:
Lead and manage the immigration team
Oversee visa processing and documentation
Handle escalations and complex cases
Ensure compliance with immigration laws
Monitor performance and achieve targets
Maintain client relationships
Requirements:
5+ years of immigration experience
Solid leadership and management skills
Excellent knowledge of visa processes
Positive communication and problem-solving skills
KPIs:
Success rate of applications
Processing time
Client satisfaction