Key Accountabilities/Duties
Provide L2/L3 operational support on TSO/TSCO/TSSA/TSNA/BPPM/TrueSight, BMC Server Automation, as per agreed SLAs
Experience in L3 Support, Administration, and Development is essential.
Maintain BPPM/TruesSight platform availability as per agreed availability commitment
Develop current customizations, integrations, and reports
Troubleshoot BPPM/TrueSight application, customizations, and integration issues.
Follow the ITIL standard best processes.
Recommend & plan upgrades/patches and roll out of recent features
Assist customer drive adoption of the monitoring solution across the settings
Work closely with Service Owners to review service delivery quality with a focus on continuous improvement
Pay: ₹1,000,000.00 - ₹1,800,000.00 per year
Work Location: Hybrid remote in Shivajinagar, Pune, Maharashtra
📌 Bmc Truesight Engineer Shivajinagar (India)
🏢 ITARIUM Technologies India
📍 India
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