Job Responsibilities:
Service calls aur support tickets coordinate karna.
Field Engineers ko assign aur schedule karna.
Customer se call, email aur WhatsApp ke through coordinate karna.
Service status update aur ticket closure ensure karna.
Daily reports aur MIS maintain karna.
SLA ke according service completion monitor karna.
Team aur customers ke saath proper communication maintain karna.
Required Skills:
Valuable communication skills.
Basic computer knowledge (MS Excel, MS Word, Email).
Coordination aur follow-up skills.
Multitasking aur time management.
Salary: As per company standards.
Work Location: In person
📌 Service Coordinator Noida
🏢 IT HOC Technologies
📍 Noida
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