Job Description: Customer Service executive

Carry your updated resume on interview time.

Location: Nagpur
Experience: 2 – 5 Year

Job Summary

We are hiring a Customer Service executive with 2 year to 5 year of experience in customer support. The role involves handling customer interactions through voice and/or non-voice processes while ensuring timely resolution and excellent service quality.

Roles & Responsibilities

- Handle inbound and outbound customer calls professionally
- Respond to customer queries via calls, emails, or chat
- Resolve customer complaints and provide accurate information
- Update and maintain customer records in CRM systems
- Follow company processes and quality guidelines
- Escalate complex issues to the relevant team
- Ensure customer satisfaction and service standards





Required Skills & Qualifications

- 2-5 year of experience in customer care/customer support
- Robust communication skills in English and Hindi (Marathi preferred)
- Basic computer knowledge and CRM tools familiarity
- Good problem-solving and customer-handling skills

Educational Qualification

- Graduate or Post Graduate in Any field.

Work Details

- Shift: Day

Interested candidates may apply by sharing their updated resume.

Apply : [email protected]

Connect: +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Service Executive (India)
🏢 Celectric Mobility Private
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