Bengaluru, Karnataka
Job Summary
SAP CS & Service management
Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.
Skills & Experience
10+ years of experience in SAP CS/PM
- Experience in 1–2 end-to-end implementations or support projects
Strong SAP CS /Plant maintenance, S/4HANA Service expertise
- Strong knowledge of CS-SD integration
- Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
Experience in testing (SIT/UAT), defect resolution, and go-live support
- Strong client-facing and requirement gathering skills
Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies
Key Responsibilities
SAP CS & Service management
Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.
Skills & Experience
10+ years of experience in SAP CS/PM
- Experience in 1–2 end-to-end implementations or support projects
Strong SAP CS /Plant maintenance, S/4HANA Service expertise
- Strong knowledge of CS-SD integration
- Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
Experience in testing (SIT/UAT), defect resolution, and go-live support
- Strong client-facing and requirement gathering skills
Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies
Skill Requirements
SAP CS & Service management
Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.
Skills & Experience
10+ years of experience in SAP CS/PM
- Experience in 1–2 end-to-end implementations or support projects
Strong SAP CS /Plant maintenance, S/4HANA Service expertise
- Strong knowledge of CS-SD integration
- Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
Experience in testing (SIT/UAT),
defect resolution, and go-live support
- Solid client-facing and requirement gathering skills
Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies
Other Requirements
SAP CS & Service management
Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.
Skills & Experience
10+ years of experience in SAP CS/PM
- Experience in 1–2 end-to-end implementations or support projects
Strong SAP CS /Plant maintenance, S/4HANA Service expertise
- Strong knowledge of CS-SD integration
- Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
Experience in testing (SIT/UAT), defect resolution, and go-live support
- Strong client-facing and requirement gathering skills
Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies
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📌 Group Technical Architect (India)
🏢 HCLTech
📍 India