We are looking for a qualified, polite, and well-organized Receptionist to manage front desk operations and provide excellent patient support. The candidate will be the first point of contact for patients and visitors and should maintain a welcoming and professional setting at all times.
Key Responsibilities
Greet and assist patients, visitors, and attendants professionally
Handle patient registration and appointment scheduling
Answer phone calls and respond to patient inquiries
Maintain OPD/IPD records and patient data accurately
Coordinate with doctors, nurses, and other departments
Handle billing support and basic administrative tasks
Maintain cleanliness and discipline at the reception area
Guide patients regarding hospital services and procedures
Manage patient flow efficiently during busy hours
Ensure confidentiality of patient information
Required Skills & Qualifications
Minimum Qualification: +2 / Graduate in any discipline
Positive communication and interpersonal skills
Basic computer knowledge (MS Office, billing software, hospital software)
Ability to handle patients calmly and professionally
Valuable typing and documentation skills
Well-groomed and presentable personality
Prior hospital/clinic experience preferred
Preferred Qualities
Polite and patient-friendly behavior
Ability to work in shifts
Team-oriented attitude
Quick learning and multitasking ability