Reservation Management: Processing advance bookings, tracking room or service availability, and preparing expected arrival/departure lists.
Reception & Check-in/Check-out: Greeting visitors, verifying identification, issuing room keys or credentials, and managing final check-outs.
Billing & Cashiering: Maintaining accurate guest folios, processing payments, handling register floats, and generating invoices.
Guest Relations & Concierge: Addressing complaints, recommending local attractions/amenities, arranging transport, and managing special requests. ]
Cross-Department Coordination: Liaising with Housekeeping for room status updates and with Maintenance/Engineering to report defects or request repairs.
Pay: ₹22,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Front Office Supervisor Mumbai
🏢 The Fern Series by Marriott
📍 Mumbai
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