Accruon Technologies is an IT solutions company based in Kochi, India, specializing in IT products and customized business solutions tailored to client requirements.
Key Responsibilities
Make outbound calls to prospective clients to introduce and promote the company's products and services.
Identify and generate current business leads through telephonic conversations and follow-up activities.
Understand customer requirements and provide accurate information about products and services.
Address customer inquiries professionally and maintain a positive customer experience.
Maintain and update records of calls, leads, follow-ups, and customer interactions in the CRM system.
Coordinate with the Sales and Technical teams to ensure smooth lead conversion and customer onboarding.
Achieve assigned call, lead generation, and conversion targets.
Requirements
Excellent verbal communication and interpersonal skills.
Fluency in English (Proficiency in additional languages will be an added advantage).
Strong customer handling and relationship-building abilities.
Positive organizational and time-management skills with the ability to prioritize tasks effectively.
Basic computer proficiency; familiarity with CRM software and MS Office applications is preferred.
Self-motivated, target-driven, and capable of working both independently and as part of a team.
Positive attitude, qualified demeanor, and willingness to learn.