Job Title: Customer Support Executive – Non-Voice Process
Job Location: Kolkata
Experience: Fresher / Entry Level
Qualification: Any Graduate / Undergraduate
Work Type: Full time
Work Schedule: 5 Days Working
Shift: Rotational Shifts
Key Responsibilities
Handle customer queries and requests through non-voice channels such as email, chat, or internal support platforms.
Provide accurate and timely solutions to customer concerns.
Maintain proper records of customer interactions and updates.
Follow company processes and guidelines while handling customer requests.
Coordinate with internal teams when required to resolve customer issues.
Ensure a positive customer experience through qualified and effective communication.
Eligibility
Freshers and entry-level candidates are welcome to apply.
Any Graduate or Undergraduate can apply.
Good written communication skills.
Basic computer knowledge and familiarity with MS Office.
Ability to work in rotational shifts.
Candidates should be willing to work from the Kolkata location.
Advantages & Compensation
Salary: ₹15,000/- per month (in-hand)
Travel Allowance: ₹1,400/- per month
Working Days: 5 Days a Week
Rotational Shifts
Cab Facility Available
Interested candidates are encouraged to apply and start their career in a growing customer support environment