ConceptNXT Technologies LLP is looking for energetic and experienced Telesales Executive to join our sales team. Candidates with experience in the IT service industry will be preferred.
Key Responsibilities:
Make outbound calls to potential customers and explain IT services & solutions.
Generate new leads and schedule appointments for the sales team.
Perform regular follow-up calls to maintain strong customer engagement.
Understand customer requirements and provide accurate product/service details.
Maintain call logs, CRM updates, and daily activity reports.
Coordinate with the sales and marketing teams for campaign execution.
Meet daily/weekly/monthly call and lead generation targets.
Required Skills:
2–3 years of experience as a Telesales Executive in an IT service or IT solutions company.
Robust communication, listening,
and customer handling skills.
Ability to understand and explain IT services such as:
– IT Hardware solutions (laptops, desktops, servers, networking devices)
Knowledge in the above areas will be considered a solid value-added advantage.
Positive persuasion and negotiation skills.
Proactive, target oriented, and self-motivated.
Familiarity with CRM tools and basic computer operations.