Job Summary:
The CRM Executive is responsible for managing customer relationships, maintaining accurate CRM records, coordinating with sales and internal teams, handling customer queries, and ensuring timely follow-ups from enquiry to post-sales support.

Key Responsibilities:
Update and maintain customer data in the CRM system.
Follow up with leads and existing customers.
Coordinate with Sales, Finance, Legal, and Registration teams.
Schedule site visits and customer appointments.
Track bookings, payments, and registrations.
Resolve customer queries and complaints.
Prepare daily and monthly CRM reports.

Requirements:
Bachelor's degree (any discipline).
1–3 years of CRM/Customer Service experience (Real Estate preferred).
Positive communication and coordination skills.
Knowledge of CRM software and MS Excel.

Pay: ₹20,000.00 - ₹350,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Crm Executive Kelambakkam (India)
🏢 Namma Family Group
📍 India