02 Aug
|
ITS Engineering College
|
Greater Noida
02 Aug
ITS Engineering College
Greater Noida
Job Title: IT Executive/Lab. Tech- IT
Job Summary:
The IT Support Engineer is responsible for providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. The role involves diagnosing and resolving IT-related problems, setting up and maintaining IT infrastructure, and assisting end-users with technical queries.
Key Responsibilities:
Provide first-line technical support to end-users, resolving hardware, software, and network issues.
Install, configure, and maintain operating systems, software applications, and peripherals.
Troubleshoot network-related issues, including LAN, WAN, Wi-Fi, and VPN connectivity problems.
Manage and support IT assets, including desktops, laptops, printers, and mobile devices.
Monitor system performance and ensure system security by implementing necessary updates and patches.
Assist in user account management, including creating, modifying, and disabling accounts in Active Directory.
Maintain documentation of IT assets, configurations, and support activities.
Collaborate with vendors and service providers for IT procurement, repairs, and support services.
Provide training and guidance to employees on IT-related best practices.
Assist in IT infrastructure upgrades and deployments as needed.
Participate in IT projects and contribute to system improvements.
Ensure compliance with IT policies and security protocols.
Required Skills & Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
1+ years of experience in IT support or a similar role.
Robust knowledge of Windows and Linux operating systems.
Hands-on experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN.
Experience with troubleshooting desktops, laptops, printers, and other IT peripherals.
Ability to diagnose and resolve technical issues efficiently.
Knowledge of IT security best practices, including endpoint protection and data encryption.
Solid communication and problem-solving skills.
Ability to work independently and as part of a team.
Pay: ₹18,000.00 - ₹24,000.00 per month
Perks:
Health insurance
Work Location: In person
📌 It Executive Greater Noida
🏢 ITS Engineering College
📍 Greater Noida