About the Role

We are hiring a Lead Follow-Up Executive to work exclusively on inbound leads for a US-based dental clinic. Leads come in through the clinic's website, Meta (Facebook/Instagram) ads, and other social channels. Your job is to reach out quick, qualify the lead, and get them booked for an appointment. This is a revenue-facing role: every lead you convert is a recent patient for the clinic, so speed and follow-through matter more than script-reading.

Key Responsibilities
Call, text, and email current leads from the website and Meta Business Suite within minutes of them coming in.
Qualify leads on the dashboard and coordinate with the front desk to get them scheduled into an appointment slot.
Run structured follow-up sequences on leads who don't answer or don't book on the first attempt (no lead gets dropped after one call).
Log every interaction, outcome, and lead source correctly in the dashboard for accurate reporting.




Coordinate with the clinic's front-office team over email/chat on scheduling, rebooking, and no-shows.
Flag lead-quality or ad-source issues back to the marketing team.
Hit weekly targets for response time, contact rate, and qualified leads handed off to the front desk.

Requirements
Fluent, confident spoken English with a US-neutral accent (this role is 100% US customer-facing).
Prior experience on a US voice process, tele calling, or inside sales role.
Comfortable working night shift, 5 days a week, from our office.
Basic comfort with CRMs/dashboards, VoIP dialers, and email.
Sales mindset: persistent but not pushy, comfortable handling objections and rebooking no-shows.

Nice to Have
Experience in healthcare, dental, or medical appointment-setting processes.
Familiarity with Meta Business Suite or running/monitoring lead ads.

📌 Lead Follow Up Executive Us Dental Process Karnataka
🏢 Tusk Support Partners
📍 Karnataka