Store Manager for a Quick Service Restaurant (QSR) outlet in Mumbai. The candidate will be responsible for managing daily operations, leading the team, ensuring excellent customer service, and achieving sales targets while maintaining brand standards.

Key Responsibilities:1. Store Operations
Manage daily store operations including opening and closing
Ensure smooth service during peak and non-peak hours
Maintain SOPs and QSR brand standards
Coordinate with internal teams and central store
Team Management
Recruit, train, and supervise staff
Prepare duty rosters and manage attendance
Monitor performance and conduct regular training
Maintain a positive and productive work environment
Customer Service
Ensure rapid and efficient service
Handle customer complaints professionally
Maintain high customer satisfaction levels
Monitor feedback and implement improvements
Sales & Business Growth
Achieve monthly sales targets
Execute local store marketing (LSM) activities
Upsell products and promote offers
Inventory & Cost Control
Manage stock levels and availability




Control wastage and food cost
Maintain inventory records and reports
Follow FIFO & FEFO practices
Hygiene & Compliance
Ensure compliance with FSSAI guidelines
Maintain cleanliness and hygiene standards
Follow safety and audit requirements
Financial Management
Handle billing, cash management, and daily reports
Monitor expenses and profitability
Reporting & Coordination
Share reports with Area Manager
Coordinate with vendors and internal teams

Requirements:
Minimum 1–3 years experience as Store Manager / Assistant Manager (QSR/Retail preferred)
Solid leadership and team handling skills
Valuable communication and problem-solving ability
Knowledge of inventory and stock management
Ability to work in shifts, weekends, and holidays
Graduate / Diploma in Hotel Management preferred

Job Type: Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:
Food provided
Provident Fund

Work Location: In person

📌 Store Manager – Qsr Mumbai (India)
🏢 Brilliant Mind Hr india
📍 India