We are looking for an experienced RCM- AR Follow Trainer to design, develop, and deliver training programs for Revenue Cycle Management processes. The role involves training new hires, upskilling existing employees, and ensuring high-quality process understanding across teams.
Key Responsibilities
Deliver training on end-to-end RCM processes (Front-end, Mid-cycle, Back-end).
Conduct new hire training, refresher sessions, and process updates.
Prepare and update training materials, SOPs, and knowledge documents.
Assess trainee performance through tests, mock calls, and evaluations.
Identify training needs through TNI/TNA (Training Need Identification/Analysis).
Monitor trainee performance post-training and work with operations for improvement.
Ensure adherence to client requirements, compliance standards, and quality metrics.
Support transition and onboarding of new processes.
Collaborate with QA and Ops teams for continuous improvement.
Required Skills & Qualifications
Robust knowledge of US Healthcare & RCM processes
(Eligibility, AR, Denials, Charge Entry, Payment Posting, etc.)
Excellent presentation and communication skills.
Experience in training delivery, content creation, and facilitation.
Good understanding of adult learning principles.
Proficiency in MS Office (PowerPoint, Excel).
Ability to manage classroom & virtual training sessions.
Experience Requirements
Minimum 7 years of overall experience in RCM
Minimum 2+ years in RCM training function
Robust experience in current hire training.
📌 Hiring Specialist Trainer Ar Follow Up Telangana
🏢 R1 RCM
📍 Telangana
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