Required Skills and Experience
Overall 10+ years of experience in IT / Technology / Hi Tech consulting background and program management experience.
Very good understanding in Order to Cash, Hire to Retire & Customer Support program metrics and Have previous work experience on ERPs.
Exhibits leadership and helps build high-performing teams.
Facilitates daily scrum meetings and monitors progress against sprint commitments
Actively participates in sprint planning and gains commitment of work from the team based on team capacity.
Coordinates with members within the team and across teams during grooming sessions.
Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes.
Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners.
Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.
Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.
Implement changes to improve efficiency and increase productivity, adjust as needed and incorporate feedback from the team.
Reports the progress & calls out in case of any help needed for different deliverables.
Self-starter, motivated, well-organized.
Positive listener, Willing to learn new things and thrive in a rapid paced team setting.