About the Company:

Aabhyasa Technologies Pvt Ltd, headquartered in Varanasi with a branch in Gurugram, conducts webinars and teleconferences on topics across various industries, including Healthcare, Finance, Education, Food and Beverage, Pharmaceutical, and HR and Management, helping businesses grow through digital transformation and data-driven insights.

Job Title: Customer Support Executive

Location: Gurugram (On-Site)

Experience: 1-2 years

Working Days: 5 Days (Saturday & Sunday Fixed Off)

Working Hours: 6 PM- 3 AM (Night Shift) / 8 PM - 5 AM (Night Shift)

Qualification: Any Graduate

Job Description:

We are looking for a Customer Support Executive who is passionate about delivering excellent Sales and Support Services and building strong customer relationships. The ideal candidate will have prior experience in handling customer interactions, supporting sales activities, and providing after-sales services, while ensuring customer satisfaction in a professional environment.

Roles & Responsibilities:

· Communicate effectively with customers via calls, emails, and chat support

· Identify recent business opportunities and generate leads through cold calling, email, chat, and other channels

· Maintain accurate records of sales activities and customer interactions in CRM software.

· Demonstrate strong product knowledge to present and pitch products/services to potential clients.

· Accurately handle order processing, service requests, and complaints.

· Provide solutions and recommendations to meet customer needs.

· Assist in sales & lead generation to support business growth.

· Prepare sales reports, analyse data, and provide market feedback.





· Provide after-sales support and address customer inquiries, issues, and grievances.

· Maintain a positive, empathetic, and qualified attitude while interacting with customers.

Required Skills:

· Strong communication (verbal & written) and interpersonal skills.

· Strong negotiation and closing skills

· Familiarity with CRM tools and relevant software.

· Ability to multitask and manage time efficiently.

· Problem-solving mindset with a customer-first approach.

· Prior experience in sales, lead generation, or customer support will be an added advantage

At Aabhyasa Technologies, we value innovation, quality, and collaboration. Enjoy a dynamic work environment, competitive pay, and growth opportunities. If you're ready for a fulfilling career in Customer Support, apply now and join our forward-thinking team!

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Application Question(s):

- How many years of customer support experience do you have?

Less than 1 year
1–2 years
2–3 years
More than 3 years

- Are you comfortable working from our Gurugram office (On-Site)?

Yes
No

- Are you willing to work permanent night shifts (6:00 PM–3:00 AM or 8:00 PM–5:00 AM)?

Yes
No

- Are you comfortable working in a role that involves both customer support and sales/lead generation?

Yes
No

- How would you rate your spoken English communication skills?

Basic
Intermediate
Advanced
Fluent

Education:

- Higher Secondary(12th Pass) (Required)

Language:

- English (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Aabhyasa Technologies
📍 India