We are seeking a skilled Endpoint Management Engineer with hands-on experience in Microsoft Intune, JAMF, and Nexthink to manage and optimize end-user computing environments. The role involves device management, monitoring, automation, and enhancing user experience across enterprise systems.
Key Responsibilities
Manage and support endpoint devices using Microsoft Intune and JAMF
Configure and deploy MDM/MAM policies for Windows and macOS environments
Monitor and improve digital employee experience using Nexthink
Troubleshoot endpoint issues and ensure high availability and performance
Manage device compliance, security policies, and patch management
Collaborate with IT teams to ensure smooth EUC service delivery
Provide L2/L3 support for endpoint-related incidents and requests
Automate routine tasks and improve operational efficiency
Required Skills & Experience
Hands-on experience with:
Microsoft Intune (Endpoint Manager)
JAMF (macOS device management)
Nexthink (monitoring & analytics)
Robust knowledge of Windows and macOS settings
Experience in device provisioning, configuration, and troubleshooting
Understanding of MDM/MAM concepts and endpoint security
Knowledge of ITSM tools (ServiceNow, etc.)
Preferred Qualifications
Experience with SCCM / Endpoint Configuration Manager
Understanding of ITIL / ITSM processes
Robust communication and stakeholder management skill