Job Title: Front Office Associate

Job Summary:
We are looking for a qualified and customer-focused Front Office Associate to manage front desk operations and provide excellent service to visitors and clients. The ideal candidate should have strong communication, organizational, and multitasking skills.

Key Responsibilities
Welcome and assist visitors, clients, and guests in a courteous manner.
Handle incoming calls, emails, and inquiries, and direct them to the appropriate departments.
Manage visitor registrations and maintain front desk records.
Schedule appointments and coordinate meeting room bookings.
Receive, sort, and distribute mail and courier deliveries.
Maintain a clean, organized, and professional reception area.
Assist with administrative tasks such as data entry, filing, and document management.
Coordinate with housekeeping, security, and other departments for smooth office operations.
Monitor office supplies and place replenishment requests when required.
Ensure adherence to company policies and confidentiality standards.

Required Qualifications




Bachelor's degree or equivalent qualification.
13 years of experience in front office, reception, or customer service (freshers with excellent communication skills may also be considered).
Proficiency in MS Office (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Good organizational and time management abilities.
Skilled appearance and positive attitude.

Preferred Skills
Ability to multitask in a fast-paced environment.
Problem-solving and conflict-resolution skills.
Familiarity with office management software and visitor management systems.

Working Conditions
Full time, office-based role.
May require rotational shifts depending on business requirements.

Key Competencies
Customer Focus
Communication Skills
Professionalism
Attention to Detail
Teamwork
Time Management
Multitasking
Reliability

📌 Front Office Associate Uttar Pradesh
🏢 Ramada Resort by Wyndham Kochi
📍 Uttar Pradesh