Be the first point of contact for Exactlly clients needing technical help. Diagnose issues, coordinate with the development team, and ensure clients can run their operations without disruption.
Skills Required
Customer support and communication
Software troubleshooting mindset
Basic SQL and database queries
Explicit written and verbal English
What You Will Do
Handle inbound support queries
Diagnose and reproduce software issues
Log and escalate bugs to dev team
Follow up until resolution confirmed
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Support Executive West Bengal
🏢 La Exactlly
📍 West Bengal
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