Role & responsibilities
Lead Conversion: Make outbound calls to warm and hot digital leads, introducing Dhyutidhara Travels and our service offerings.
Sales Pitch: Persuasively pitch relevant travel packages (e.g., group tours to Varanasi, Rishikesh, Ayodhya, etc.) tailored to the lead's interests.
Customer Engagement: Understand customer requirements, answer queries regarding itineraries, pricing, and inclusions, and overcome objections effectively.
Target Achievement: Meet or exceed daily, weekly, and monthly sales conversion targets.
Follow-Up: Maintain consistent follow-up with potential leads in the pipeline.
Reporting: Prepare and submit accurate daily evening reports detailing call volume, conversion rates, and lead status.
Data Management: Update and maintain accurate customer records in the CRM or designated tracking system.
Preferred candidate profile
Proven experience as a Telecaller, Telesales Representative, or in a similar sales/customer service role (experience in the travel/hospitality industry is a robust plus).
Excellent communication and interpersonal skills in [Specify Required Languages, e.g., Hindi and English].
Solid persuasive and negotiation abilities.